Tag Archive for 'online fraud'

Update: Payment Methods Verification

Internet revolution and technological advancements have given way to ready access of private information, leading to Identity thefts and online fraudulent transactions. This scenario poses an obvious serious risk for Companies, Merchants and End Users.

Online SecurityWe, at LimeExchange, are committed to provide a secure platform to our users so that they can freely transact, minimizing the risk of Online Fraud. We have introduced a robust online verification process for Credit Cards and PayPal accounts.  Only users with a verified payment method would be able to make payments at LimeExchange.

  1. Credit Card Payments: It’s a simple 2-step process to confirm that you own the card you intend to use for payments. This mitigates the risks of Fraud from stolen credit card or credit card details.
  2. Credit Card verification process

  3. PayPal Express Payments:  We support PayPal express checkout payments, but to keep the bad guys away we need to ensure that you are a legitimate owner of the account. A simple 2-step process can verify your PayPal accounts and use the express checkout to make payments.
  4. Paypal Account verification process

Just reiterating on the widely discussed and publicized tips, following are 5 things to remember as an avid Internet user, to maintain sanctity of your Identity:

  1. Play Safe when online: Use a smart password, which cannot be guessed easily.
  2. Play Safe always: Ensure that your username(s)/password(s) are unique across all the important sites/accounts to minimize exposure in case one of the accounts is hacked. General human tendency is to maintain the same account/password across accounts, as it is easier to remember. We highly recommend that you change that habit and set separate passwords.
  3. Get Organized:  For all important transactional sites, ensure you have set enough alerts to be informed via email/sms of any transactions or any change of private information, as soon as they happen. If you do not remember making a transaction or change, never hesitate to call.  All businesses value customer satisfaction first.
  4. Never Share you passwords with Anyone: At LimeExchange, your password is stored in encrypted format and even we do not know your password. We will never ask you for your password. Maintain the same trust with other online sites and never give any of your account passwords to anyone, even if it’s a representative of the company you are dealing with.
  5. Stay away from Phishing Sites and emails: Think twice before clicking on a link contained in an email. Even if you click, please ensure that the url appearing in your browser starts with http://www.LimeExchange.com or https://www.limeexchange.com , before entering your LimeExchange username and password. You should follow this as a practice for every site you transact on.

Privacy In our endeavor to constantly improve your secure experience with LimeExchange, there may be occasions when our customer support executive would call you or email you (but never to enquire about private information/or account password) to confirm certain transactions. We would Hope we will have your support in making LimeExchange a Fraud Free community.

We welcome any candid feedback on the LimeExchange Platform and it’s processes/workflow.